Dell Latitude 5400 Laptop (2019): Core i5-8356U 16GB RAM 256GB 1.36Kg 14"
Rated 3.5/5 based on 11 customer reviews

Dell Latitude 5400 Laptop (2019): Core i5-8356U 16GB RAM 256GB 1.36Kg 14"

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Available: In Stock
£679.00

Item condition:

A decent condition used Dell's premium high-end laptop (the photos are from the listed unit). Sold on the VAT Margin Scheme (VAT cannot be claimed back). Has a 6-month RTB warranty with us only. Overall in a good condition. Inside and the outside are in great condition (the casing/lid have some wears/mark, cosmetic only). The screen works (3x pixel-sized marks visible, see photo 5). Service tag label on the base has worn off. The service tag shows 2022 Dell warranty** (see photo 6, we're unable to transfer the ownership). The battery holds a high 95% capacity (checked by HWMonitor, estimation only). This unit has no optical drive, no fingerprint reader, no WWAN. Comes with charger, in repacked box.


Spec (of the listed unit):

  • Intel Core i5-8365U 1.7Ghz processor (up to 4.1Ghz, 8 Threads, 4 Core, Intel HD graphics)
  • 14.0-inch FHD IPS (1920x1080, Anti-Glare, LED Matte, non-touch)
  • 16GB RAM included (1x16GB).
  • 256GB SSD (M.2)
  • Windows 10 Pro 64 Bit
  • UK backlit keyboard (no dual trackpoint)
  • Networking: Wireless AC  + Bluetooth
  • Ports: 3x USB 3.1 Gen 1;  1x Thunderbolt 3; 1x HDMI 1.4, Ethernet; 1x Lock slot, 3.5mm audio jack, 1x uSD 4.0 reader 
  • Features: Speakers, Webcam, no fingerprint reader
  • Battery: Primary 68W/HR Battery (built-in)
  • Approx 1.36Kg

Highlights:

Redesigned and Ready for Business 

  • Among the world’s smallest mainstream 14" premium business-class notebook
  • this laptop is designed to go where you go on the job.

What's included:

  • Dell 5400 Laptop
  • Dell AC Adapter (with UK power cord)
    • EU buyer? If you'd like for us to include the EU plug cable, instead of the UK plug cable - just leave a note at checkout

VAT:

This item is sold under HMRC's VAT Margin Scheme (as result you will not be able to claim-back the VAT on this purchase). Under the margin scheme, the total listed price is inclusive of VAT - the invoice will only display the total price, the VAT portion cannot be separately displayed as per accordance to the HMRC's VAT Margin scheme requirement.



Peace of mind:

We include a 6-month return to base coverage from the date of arrival.

Our technician will provide support (simply contact us). If the initial remote diagnostics shows the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available); after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.

  1. During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data). We are unable to offer data recovery (as a good practice, we advise our customers to regularly backup their data). 
  2. This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid / drops, cracked glass, etc, then the cover will be voided (set out fully in the "additional return policy details" below).
  3. Dell laptop's service tag may show remaining manufacturer's warranty - any of such warranty will not be included as a part of the listing & should be regarded as a bonus strictly (this is because whilst often the manufacturer may service it without an ownership transfer, to be clear a transfer is sometimes required for laptops to be serviced), as such we stand by our own RTB warranty only as a part of this listing.

Item condition:

A decent condition used Dell's premium high-end laptop (the photos are from the listed unit). Sold on the VAT Margin Scheme (VAT cannot be claimed back). Has a 6-month RTB warranty with us only. Overall in a good condition. Inside and the outside are in great condition (the casing/lid have some wears/mark, cosmetic only). The screen works (3x pixel-sized marks visible, see photo 5). Service tag label on the base has worn off. The service tag shows 2022 Dell warranty** (see photo 6, we're unable to transfer the ownership). The battery holds a high 95% capacity (checked by HWMonitor, estimation only). This unit has no optical drive, no fingerprint reader, no WWAN. Comes with charger, in repacked box.


Spec (of the listed unit):

  • Intel Core i5-8365U 1.7Ghz processor (up to 4.1Ghz, 8 Threads, 4 Core, Intel HD graphics)
  • 14.0-inch FHD IPS (1920x1080, Anti-Glare, LED Matte, non-touch)
  • 16GB RAM included (1x16GB).
  • 256GB SSD (M.2)
  • Windows 10 Pro 64 Bit
  • UK backlit keyboard (no dual trackpoint)
  • Networking: Wireless AC  + Bluetooth
  • Ports: 3x USB 3.1 Gen 1;  1x Thunderbolt 3; 1x HDMI 1.4, Ethernet; 1x Lock slot, 3.5mm audio jack, 1x uSD 4.0 reader 
  • Features: Speakers, Webcam, no fingerprint reader
  • Battery: Primary 68W/HR Battery (built-in)
  • Approx 1.36Kg

Highlights:

Redesigned and Ready for Business 

  • Among the world’s smallest mainstream 14" premium business-class notebook
  • this laptop is designed to go where you go on the job.

What's included:

  • Dell 5400 Laptop
  • Dell AC Adapter (with UK power cord)
    • EU buyer? If you'd like for us to include the EU plug cable, instead of the UK plug cable - just leave a note at checkout

VAT:

This item is sold under HMRC's VAT Margin Scheme (as result you will not be able to claim-back the VAT on this purchase). Under the margin scheme, the total listed price is inclusive of VAT - the invoice will only display the total price, the VAT portion cannot be separately displayed as per accordance to the HMRC's VAT Margin scheme requirement.



Peace of mind:

We include a 6-month return to base coverage from the date of arrival.

Our technician will provide support (simply contact us). If the initial remote diagnostics shows the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available); after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.

  1. During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data). We are unable to offer data recovery (as a good practice, we advise our customers to regularly backup their data). 
  2. This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid / drops, cracked glass, etc, then the cover will be voided (set out fully in the "additional return policy details" below).
  3. Dell laptop's service tag may show remaining manufacturer's warranty - any of such warranty will not be included as a part of the listing & should be regarded as a bonus strictly (this is because whilst often the manufacturer may service it without an ownership transfer, to be clear a transfer is sometimes required for laptops to be serviced), as such we stand by our own RTB warranty only as a part of this listing.
Payment

When shopping on our website, you have a few payment options.  

Standard Payment: PayPal

With PayPal you can either pay by signing into your own PayPal account, or you can choose to pay by debit or credit card. PayPal allows for easy payment from Visa, MasterCard, Maestro and American Express cards. 

Finance Option: Klarna

A recent addition for us at CruiseTech is the option to pay using Klarna, one of Europe’s largest banks and payment solution providers, giving you the ability to access Klarna’s innovative payment options. You now have two new finance options:
  1. You can either pay 30 days later
  2. Or you can split the cost of your purchase across two months, called ‘slice it in 3’ (on purchases up to £1000 only).
How does Klarna help?
By opening up a few new ways to pay, you can choose whichever option suits you best. Importantly, the payments options available through Klarna on our website, do not charge interest, meaning our customers can make the choice to pay now, pay in 30 days, or pay over the next 2 months without spending a penny more.
How do I use Klarna?
You'll find Klarna finance option towards the very end of the checkout (see the screenshot below). 
Klarna Finance Explained
We know that getting the item on time is important: so here are more details for your peace of mind.

Part 1A - UK Delivery Info.

Dispatch time: Orders received by 11AM will be dispatched on the same-day*
*The same-day dispatch applies exclusively to the orders received via our website directly (it does not apply to our other channels which will have standard next-business day dispatch). It is also subject to the fund clearing (most of the payment clears instantly, though rarely - there may have a review time as set by the PayPal or Klarna which is outwith our control). We'll aim to let you know at the earliest possible time, if it will take longer to dispatch.
  1. The orders received afterwards this cut-off time, will normally be sent on the next Business Day. It may be dispatched quicker, though the next-day dispatch is the norm. If you have any delivery related query - simply open the online chat or get in contact - we're here to help.
  2. You could receive delivery text notifications / emails, if you enter your mobile during checkout process.
London

Part 1B - We'll always use an insured courier service for your peace of mind.

  1. We aim to use the next-day service, which applies to the working weekdays. If the Next day service is unavailable at the delivery postcode (e.g. Scottish Highlands, NI, etc), we'll opt for the 2-3 days service for you. Remember, it may take slightly longer around the weekends or the Bank holidays. Whilst we use a premium delivery service (in the rare cases, there may still have delay, for reasons outwith our reasonable control).
  2. Whatever you order from us, you could be assured that the delivery service will be fully insured, for your peace of mind.
  3. We do not formally offer a Saturday delivery option: if you order on a Friday, you will normally receive the item on the next Tuesday. That said, if you have specific request - get in contact, we'll see what we could do.
DPD

Part 1C - Address & Signature: you will have to sign for your delivery.

  1. We have the right to cancel any order to a 3rd party shipping centre / PO Box / or reshipping centre unless we've agreed to these before the order. This is because these service tends to increase the shipping risk.
  2. Customers with a non-standard UK address, for example Armed Forces, should contact us in advance of purchasing, as there may be a surcharge or alternative method/steps of postage required.

Part 1D - Packaging/content arrived with marks?

  1. Your order will be packaged with care in a protective cardboard box. Please let us know within 7 days of the arrival, if there is physical marks on the packaging/content of your order upon - this is so we can follow-up it with our couriers to address any issue. 
Box Courier

Part 2.A - Peace of Mind Return:

  1. Within 30 days, repair/replace, or refund available; after the initial 30 days, a refund will only be arranged if neither repair nor replacement are possible. After the first 6 month, the repair/replacement will be quoted options only. After the initial 30 days, the onus of the postage cost is with the buyer. We are unable to offer data recovery. As a good practice, we advise our customers to regularly back up their data.
  2. The buyer is responsible for ensuring the item arrives back safely (in the same condition as shipped*). If you wish to proceed with a return request, please immediately stop using the product, and repackage it for a return.
  3. The repair time time estimate is 2-5 days (excluding the transit time / it's sometimes faster), unless otherwise stated. The return timetable: once the returned items are safely & checked by our technicians - the refund will be issued within 2 business days of the receipt of the item.
  4. We will arrange the return postage option, if the item is not as described / does not function (you may need to drop it off at the Post Office). We expect our customer to cover the return postage cost, if the reason of return is "changed mind / I didn't like it".
  5. If the return courier is not paid directly for by us: the customer is solely responsible for their parcel arriving safely (e.g. if lost/damaged). We're unable to refund if the parcel is lost. If damaged, we reserve the right to deduct proportionate depreciation in value when product. Alternatively, we offer a peace-of-mind insured courier option at £19 (deducted from refund).
  6. Internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
*unless damaged during the initial shipping, in which case let us know within 7 days of the delivery.

Part 2.B - Additional return policy details:

  • Record-keeping: We will record the item's serial number & condition. Where the item is not received, we may register the serial with loss and theft databases to help prevent any fraudulent use or reselling of the item; we're not able to supply serial number before the item is delivered. This is to ensure the privacy of the end-customer.
  • Our items are thoroughly tested & logged for security reasons before shipping. We reserve the right to refuse a refund if we detect any of the following.
i) Sign of customer induced damage (CID): this includes, but is not limited to liquid damage, visible physical drops/damages; damage caused by external electrical power surges.
ii). If any warranty sticker, labels, key label have been removed/broken; if the bios have been changed; hardware has been modified; or if the product has been registered with the manufacturer (where applicable, please only register this product once you have fully inspected and are happy with the product).

Part 3: EU/International Buyers?

  • We do not accept international orders via our website (should be available in early 2020). However, you're based outside the UK & want to order from us - you can order the same items via our eBay store for global shipping (the price may vary due to eBay's selling fees). Our eBay Store link:
https://www.ebay.co.uk/str/cruisetechpremiumrefurbishers

Part 4 - What about local collection?

  • Most of our orders are online, as result this is where we focus on. At the present - we do not offer collection on any order. However, we may rarely be able to offer to view of our laptops locally, upon arrangements in advance
(disclaimer: we're based in the upstairs office only in the photo above & are separate from the store below).
VAT could be confusing enough! Most people will not have heard of the VAT Margin Scheme, and will only be aware of the more common form of VAT - Standard VAT. Hopefully the explanation beneath clears things up for you.

What is standard VAT?
Standard VAT is the one you’ll have come across already and are aware of. It is currently charged at 20% and if you’re a VAT registered business you may be able to claim this back. 

What is the VAT Margin Scheme?
The VAT Margin Scheme is frequently used for second hand goods / refurbished products - where the price you see includes the VAT, but the VAT cannot be claimed back, nor displayed separately on the invoice. 

How does the VAT Margin Scheme affect you?
If you’re a consumer, then it doesn’t affect you at all! The price you see is the price you pay. 
If you're VAT registered businesses (or other such organisation that could normally claim back the VAT on eligible purchases), then you will not be able to claim back the VAT on the goods sold on the VAT margin scheme. You might sometimes find it more economical to buy the same product on the Standard VAT scheme.
We recognise that businesses (B2B), and household consumers (B2C) often need different products. As a result, we’re gradually stocking more business focused laptops on the Standard VAT scheme, whilst keeping the VAT margin scheme range for the consumers.