Item Condition:
A working used laptop, checked & tested by our technicians (photos 2 onwards are from the listed unit). Includes the charger, in a repacked box. It has a 3-month warranty with us. The screen looks good. Inside looks okay (some wear on the keypad/trackpad). The outside casing has some noticeable wears/marks (noticeable wears/scratches on the lid / front edges/base/corners, etc; some noticeable paint wears, e.g. on the corners/edges, etc). The battery holds 85% charge (HP app estimation only). Designed to be thin & light, no DVD drive internally. Very powerful unit in a compact body, expect some normal noise under load. Sold on VAT margin scheme (VAT cannot be claimed back).
Spec (of the listed unit):
- CPU: Intel® Core™ i7-8550U@ 1.8GHz (upto 4.0GHz with Intel TurboBoost Technology, 8MB cache, 8 threads, 4 cores, Intel HD)
- Display: 13.3" FHD 1920x1080 LED-backlit display (standard viewing angle, non-Touch, IPS)
- Storage: 256GB SSD
- Memory: 16GB RAM included (2x8GB)
- Audio by Bang & Olufsen; Integrated-mic; speakers
- Backlit Keypad (UK layout)
- Touchpad, Pointstick
- OS: Running Windows 10 Pro 64 Bit
- No DVD drive
- Ports: 1x Thunderbolt™ (USB Type-C™ connector); 2x USB 3.1 Gen 1; HDMI 1.4b; Ethernet; docking connector; audio jack
- Networking: Intel Wifi (802.11ac), Bluetooth
- Features: Internal Battery, Fingerprint reader
- Dimensions: size: 31 x 22.93 x 1.77 cm, from 1.33 kg
- MPN: 3JY04ET
- EAN: 0192545151368
What's included:
- HP 830 G5 UltraBook
- HP Charger (with the UK plug cable).
- EU buyer? (if you'd like for us to swap the UK plug cable, for the EU plug cable-free, just make a note at checkout)
VAT:
Please note this item is sold under HMRC's VAT Margin Scheme (as such you will not be able to claim-back the VAT on this purchase). Meaning whilst the total eBay price is inclusive of VAT - as per accordance to the HMRC's VAT Margin scheme requirement, the invoice will only display the total price, the VAT portion cannot be separately displayed.
Warranty:
We include a 3-month return to base coverage from the date of arrival.
Our technician will provide support (simply contact us). If the initial remote diagnostics shows the need, we may request for you to get the item to us for servicing (within 30 days, repair/replace, or refund available);
after the initial 30 days, a refund will only be arranged if repair or replacement is not possible. After the initial 30 days, the onus of the postage cost is with the buyer.
- During the service, we cannot be held responsible for any data loss that may occur, as we may be required to reinstall the Operating System (which will erase previous data). We are unable to offer data recovery. As a good practice, we advise our customers to regularly back up their data.
- This does not apply to cosmetic wear due to use, nor existing issue(s) already noted in the original listing, nor does it cover any consumable part (e.g. the battery). During the service, if damage due to misuse is found, e.g. liquid damage /drops, cracked screen, etc, then the cover will be voided (set out fully in the "additional return policy details" below).
- **Our RTB cover, is separate to any remaining manufacturer's warranty. To be clear, any remaining manufacturer's warranty is not considered a part of this listing's offer, and should be considered as bonus only, should you aim to use it (the rationale is that whilst the HP laptops' warranty follow the serial number & are normally serviceable under such warranty - we have no influence over the manufacturers' warranty policy in the future, should they adjust); as such we stand by our RTB limited hardware cover only, as a part of this listing.