We're now based in Hanley, Staffordshire. Our upstairs office will help to ensure that our small team has the physical space to expand our work & assist our customers.
By operating in the North:
We combine our premium all-around focus on product selection, fast delivery & customer service - with a sensible regional cost basis. This way we could train & treat our staff well, who in turn assist our customers.
We're conveniently located near the M6 motorway, about half-way between Birmingham & Manchester, indirectly helping the couriers to process your orders in a consistently speedy manner, wherever you're based in the UK.
We will still be an online-only retailer:
The online retail is where we believe that we could deliver more customer value. We currently do not have any plan for a physical consumer store.
Dec 2019 Update:
As we look back at the year, we've included a before & after photo (showing a glimpse of the progress):
(Disclaimer: our office is based upstairs only in the photo above & we are a different entity to the Store downstairs).